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Industrial Door FAQ

Find answers about industrial doors, garage doors, fire rated doors, high speed doors, applications, technical specifications, installation, maintenance and international purchasing.

industrial door project FAQ

Popular Questions

How to install your product, is it difficult?

Installation is not difficult when the opening size, wall structure and electrical conditions are confirmed in advance. We can provide an installation manual or installation video. If needed, our sales and technical team can also support the installer online, and engineer site guidance can be discussed for suitable projects.

What is your main market?

Anjie Door supplies industrial door projects to many overseas markets across Asia, the Middle East, Europe, Africa, Oceania and the Americas. The suitable product configuration may vary by country because voltage, certification, wind load and installation habits can be different.

Can you accept OEM?

Yes. OEM cooperation can be discussed for suitable orders. We can support customized logo, color, packaging, product configuration and selected design details according to the buyer's brand and project requirements.

How about your delivery time?

For small trial orders, delivery time is usually about 10 to 15 days after order details are confirmed. For full container orders or customized projects, lead time depends on quantity, door size, material availability and production schedule.

What is your payment term?

Common payment methods include T/T, L/C at sight, Western Union and PayPal. The final payment term should be confirmed with the sales team according to order amount, destination country and cooperation history.

What is your MOQ?

One set can usually be accepted for a trial order or project sample. For larger quantity orders, the unit price, packing plan and discount can be discussed based on product type and total order volume.

What is the price?

For an accurate quote, please provide more details such as size, color or packaging customization requirements, quantity preference and shipping address. Door price depends on product type, opening size, configuration, accessories and delivery terms.

How much time do you need to prepare the quotation for our order?

Each order has its own quotation timeline. In most cases, we need about 3 business days to prepare a quotation after receiving the required product specifications, quantity and delivery information.

What specific product details do you need for an accurate quotation?

Please provide the product specifications, opening size, quantity and delivery location for an accurate quote. Photos, drawings, color requirements, voltage and operation method are also helpful when the project is customized.

What is the estimated delivery time for the original brand new product?

The estimated delivery time for original brand new products is usually 4 to 6 weeks after order confirmation. The final lead time depends on product type, quantity, customization and production schedule.

How can I get accurate quote for different shipping options?

Please send your detailed delivery address or destination port so we can check suitable shipping options and related costs. The quotation can be compared by sea, air, land freight or express delivery where available.

Which shipping methods do you use?

We can arrange sea freight, air freight, land freight and express delivery. The most suitable method depends on order quantity, product size, delivery time requirement and destination country.

Do you have your own shipping agent for handling international shipments?

Yes. We work with dedicated shipping agents who can help manage international shipment arrangements and provide available freight options for different destinations.

Who covers the shipping costs?

Usually, the buyer covers the shipping costs. If needed, we can also arrange prepaid shipping and include the freight cost in the quotation according to the selected delivery terms.

How to choose an industrial sectional door?

Choose an industrial sectional door by confirming opening size, headroom, side room, insulation needs, wind exposure, operation frequency and whether the door is used for a loading bay, warehouse or workshop. These details determine panel type, track layout, motor and safety accessories.

How long does installation take?

Installation time depends on door type, opening size, site preparation and installer experience. A standard industrial door can often be installed faster when the opening, power supply and fixing structure are ready before the door arrives.

Can you customize door size?

Yes. Door width and height can be customized according to the project opening. Please provide the clear opening size, installation position, wall structure and any drawings so the door can be designed correctly.

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