Company FAQ
About Anjie Door FAQ
Find answers about Anjie Door factory, quality control, certificates, export projects, technical support and after-sales service.
Company FAQ
Factory, certificates, quality, projects and after-sales support information.
Factory
Where is your factory located?
Anjie Door is based in Nanjing, Jiangsu, China. Project communication, production coordination and export support are handled for overseas B2B industrial door buyers.
How many employees does Anjie Door have?
The company scale may change over time. For current factory capacity, staffing and production arrangement, please contact the sales team for the latest confirmed information.
Quality
What is your quality control process?
Quality control includes checking materials, production dimensions, component matching, surface finish, motor and control accessories, packing condition and order details before shipment.
Do you test doors before shipment?
Door components and key electrical parts are checked before shipment where applicable. For project orders, inspection can include motor operation, accessory matching, quantity confirmation and packing review.
Certificates
What certifications do you provide?
Available certificates depend on product type and destination requirement. Please confirm whether the project needs CE, fire rating documents, test reports or other compliance files before quotation.
Can you provide CE documents?
CE-related documents may be available for suitable products and configurations. The exact document scope should be confirmed according to door type, motor system and buyer requirement.
Projects
Which countries do you export to?
Anjie Door supports international B2B projects in multiple regions, including Asia, the Middle East, Europe, Africa, Oceania and the Americas. Destination requirements should be confirmed for each order.
How many projects have you completed?
Project experience includes industrial doors, warehouse doors, cold storage doors, loading bay systems and specialty door applications. For relevant examples, share your industry and door type so matching cases can be provided.
Support
Do you provide technical support?
Yes. Technical support can include product selection, drawing review, installation guidance, accessory matching and troubleshooting communication based on project information.
What after-sales support is available?
After-sales support can include spare parts identification, remote troubleshooting, installation guidance and maintenance suggestions. Photos, videos, order information and fault descriptions help the team respond accurately.